Privacy Policy

At Endo Global Group ("we," "our," or "us"), your privacy and the security of your personal and medical information are our highest priorities. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (endoglobalgroup.com), use our services, or communicate with us.

1. Information We Collect

We collect information that you voluntarily provide to us when you express interest in obtaining information about us or our services, or when you book a consultation. This includes:

• Personal Identification Information: Name, email address, phone number, and location.
• Medical Information: Medical history, symptoms, previous diagnoses, MRI or ultrasound imaging, and any other health-related data you submit for your "Free Case Review" or consultations.
• Technical Data: IP address, browser type, and interaction data collected via cookies and analytics tools (e.g., Google Analytics, Microsoft Clarity).

2. How We Use Your Information

We use the information we collect or receive to:

• Evaluate your medical case and provide preliminary recommendations.
• Schedule and facilitate video consultations (via integrations like Zoom).
• Coordinate your surgical and medical tourism itinerary in Tijuana, Mexico.
• Send you appointment reminders, medical guidelines, and administrative information.
• Improve our website, services, and marketing efforts.

3. How We Share Your Information

We only share information with your consent, to comply with laws, to provide you with services, or to fulfill business obligations. This includes sharing data with:

• Medical Professionals: Our network of specialized surgeons, radiologists, and physicians who will evaluate your case.
• Service Providers: Third-party vendors that help us operate (e.g., Cal.com for booking, Zoom for video calls, secure CRM databases).
• Logistics Partners: Hotels and transportation services (only basic identification data required for your medical tourism itinerary).

4. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

5. Your Privacy Rights

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal and medical data. To exercise these rights, please contact us using the details below.

6. Contact Us

If you have questions or comments about this policy, you may contact us at:

Endo Global Group
P.º de los Héroes 9111, Zona Urbana Rio Tijuana,
22010 Tijuana, B.C., Mexico
Email: mysupport@endoglobalgroup.com
Phone: +1 (858) 462-6510